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- PawBot is warrantied free of defects for 1 year. If there are any problems with your PawBot we will be happy to work with you to resolve any issues. Extended 5 year and 10 year warranties are available for an extra charge. Details will be posted later.
- You have 30 calendar days to return an item from the date you receive it. Shipping costs cannot be refunded. Additionally, there is a 7% restocking fees. All returned products must be returned in new condition, in the original box, and with all accessories to ensure you receive credit. You must include a Return Merchandise Authorization (RMA). To get an RMA, please email us and please provide details with reason for return. Once we receive your returned product, you can expect a refund in the same form of payment originally used for purchase within 30 days.
- No returns are accepted after 30 days, but we are happy to work with you to correct any problems noted.
